Frequently Asked Questions

Everything you need to know about your EVSTITAN shopping experience.

How long does shipping take?

We typically process orders within 1-2 business days. Standard shipping takes 5-7 business days, while express options are available at checkout if you need your fashion fix sooner.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Simply visit our returns portal to start your request.

How do I find my correct size?

Each product page features a detailed sizing guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

EVSTITAN accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installment payments.

Are your materials sustainably sourced?

We are committed to ethical fashion. We prioritize high-quality, durable fabrics and work with manufacturers who adhere to fair labor practices and environmental standards.

Can I change or cancel my order?

Since we aim to ship orders as quickly as possible, you have a 1-hour window after placing your order to request any changes or cancellations via our support team.